Privacy Policy
This policy explains what information we collect when you book or contact us, how we use it, and your rights regarding it.
1. Who We Are
SeaSide Shine is a mobile auto detailing booking service based in Vancouver, BC. You can reach us at [email protected]. This policy applies to information collected through our website and booking services.
2. Information We Collect
When you book a service
- Name, email address, and phone number
- Service address (where the detail will take place)
- Vehicle type and service preferences
When you contact us
- Name, email address, and the content of your message
Payment is made directly to us by Interac e-transfer after the service is complete. We do not collect or store any card or bank details through the website.
3. How We Use Your Information
- To schedule, confirm, and complete your booking
- To communicate with you about your booking
- To send reminders and follow-ups
- To improve our website and service quality
We do not sell, rent, or trade your personal information to any third party.
4. Who We Share Your Information With
| Provider | Purpose |
|---|---|
| GoHighLevel | Website hosting, booking forms, and customer communication |
| Claude.ai (Anthropic) | Website development and content assistance |
We do not share your information with any other third party. All providers are bound by their own privacy policies and applicable law.
5. How Long We Keep Your Information
Booking and payment records are kept for a minimum of 7 years in line with Canadian tax and accounting standards. Contact and service records are kept while your account is active or as needed to provide our services, and deleted on request (see Section 7).
6. Your Rights Under PIPEDA
Under Canadian privacy law (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Correct any inaccurate information
- Withdraw consent or request deletion, subject to legal retention requirements
- File a complaint with the Office of the Privacy Commissioner of Canada
7. Requests and Contact
To request access, correction, or deletion of your information, email [email protected]. We will respond within 30 days.
8. Cookies
We do not use advertising, tracking, or analytics cookies.
9. Changes to This Policy
We may update this policy at any time. The current version will always be posted at www.seasideshineautodetailing.site/privacy-policy.
10. Governing Law
This policy is governed by PIPEDA and the laws of the Province of British Columbia, Canada.
11. Contact
SeaSide Shine, Vancouver, BC · [email protected]
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